“Your AI agent is only as reliable as the knowledge it has access to. With Salesforce Data Library, your agent retrieves trusted, up-to-date information from your documents in real time, without retraining the model, changing prompts, or redeploying your application.”
Your AI agent is only as reliable as the knowledge it has access to.
With Salesforce Data Library, your AI agent can retrieve trusted, up-to-date information from your documents in real time, without retraining the model, changing prompts, or redeploying your application.
Just upload or update a document, and your agent immediately starts using the latest knowledge to answer user queries with greater accuracy and confidence.
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Key Capabilities
- Real-time knowledge retrieval
- Trusted enterprise data
- No model retraining
- Faster, more accurate AI responses
How It Works
Salesforce Data Library is a native Agentforce feature that gives your AI agent real-time access to a curated set of documents including policies, product specs, SOPs, and knowledge base articles, directly from within Salesforce.
Instead of embedding knowledge into a model via fine-tuning, Data Library connects your agent to a living document store. Upload a document today, and your agent uses it immediately when answering queries.
A Simple Yet Powerful Way to Build Enterprise-Ready AI
For teams already on Salesforce and building Agentforce-powered experiences, Data Library is the right default. It is faster to set up, governed by Salesforce's security model, and requires zero infra management.
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